← Trust Centre

AI Transparency Statement

Datganiad Tryloywder AI

Last updated: March 2026

Overview

Capsiynau uses artificial intelligence to provide transcription, captioning and language analysis services. This page explains how AI is used, its limitations, and how your data is protected when it is processed by AI systems.


How AI Is Used

FunctionDescription
Speech transcriptionConverting audio to text using speech recognition models
Caption segmentationDividing transcripts into timed caption segments
Welsh normalisationCorrecting Welsh mutations, diacritics and contractions
LLM refinementImproving grammar, punctuation and readability
TranslationTranslating Welsh captions to English or other languages
Terminology suggestionsIdentifying domain-specific terms for glossary review

AI Providers

ProviderPurposeData Not Used for Training
OpenAI (Whisper, GPT-4o)Transcription and translation✅ Via enterprise API
AssemblyAITranscription✅ Model training opt-out enabled
Anthropic (Claude)Caption refinement and analysis✅ Via API — not used for training
Google Cloud (Chirp 2)Welsh transcription✅ Enterprise configuration

Your Content Is Not Used to Train AI Models

Capsiynau does not train its own AI models using your content. Where third-party AI providers are used, Capsiynau configures services to ensure submitted data is not used to train models wherever technically possible.


AI Limitations

AI-generated transcripts may occasionally contain:

  • Transcription inaccuracies, particularly for proper nouns, place names or technical terms
  • Punctuation errors
  • Speaker misidentification in multi-speaker recordings
  • Errors with Welsh mutations (treigladau) or dialect variations

For broadcast or professional publication, all AI-generated transcripts should be reviewed and edited by a qualified human operator before use.


Human Oversight

Capsiynau is designed to support human editorial workflows, not replace them. The platform provides:

  • Confidence scores to highlight uncertain segments
  • A full editing interface for reviewing and correcting transcripts
  • A Human-Verified translation service for critical content
  • Version history so changes can be reviewed and reversed

Welsh Language Commitment

Capsiynau is built specifically for Welsh and English broadcast production. Our Welsh language AI features include:

  • Welsh vocabulary boost (652+ broadcast terms)
  • Welsh mutation normalisation
  • Welsh dialect support (North Wales, South Wales, Broadcast)
  • Welsh-first prompting for all transcription engines